Privacy Policy
Last Updated: 14 Dec, 2024.
At Osiflow Creative Agency ("we," "us," or "our"), we are committed to respecting your privacy. This Privacy Policy explains how we collect, use, retain, and safeguard personal information obtained through our website, www.osiflow.com (the “Site”), and related services. By using our Site or providing us with your information, you agree to the terms of this Policy.
We understand that privacy expectations vary worldwide. As a global-facing agency, we aim to handle personal information responsibly while delivering creative solutions, digital marketing campaigns, and design services to clients and visitors from around the world.
1. Information We Collect
We may collect comprehensive personal information, including but not limited to:
Identity and Contact Information: Your name, email address, phone number, and other contact details.
Browsing and Usage Data: Information about how you interact with our Site, such as pages visited, links clicked, time spent on pages, and other analytics data.
We collect this data through:
Forms and Subscriptions: When you contact us using our online forms or subscribe to our newsletters.
Analytics Tools: Cookies, tracking pixels, and similar technologies that gather information about user behavior, helping us understand how visitors navigate and engage with our Site.
2. Cookies and Similar Technologies
We use both essential and optional cookies. Essential cookies enable our Site’s core functionality (such as security and network management). Optional cookies include analytics and marketing technologies that help us measure performance, understand user preferences, and occasionally serve relevant promotional content.
You can generally adjust your browser settings to control how cookies are used. If you choose to disable optional cookies, some features of our Site may not function optimally.
3. How We Use Your Information
We use the collected information to:
Respond to inquiries submitted through our contact forms.
Send occasional newsletters or updates related to our services, which you can opt out of at any time.
Analyze user engagement and improve our Site’s performance, content relevance, and user experience.
Support our creative agency operations, such as managing client relationships, evaluating campaign results, and refining our offerings.
At this time, we use data primarily for basic contact, communication, and analytics purposes. We do not currently engage in automated decision-making or complex profiling. However, we may review this approach in the future and update this Policy accordingly.
4. Data Retention
We retain personal information indefinitely, or until you request its deletion. We maintain this approach to support ongoing client relationships, provide consistent services, and analyze long-term trends. If you wish to have your personal data removed, please contact us as described below.
5. Sharing Your Information
Currently, we do not share personal data with any third parties beyond what is strictly necessary for the functioning of our Site. Although we use analytics, CRM, and marketing platforms to enhance our services, we ensure that any personal data processed via these tools remains under our direct control and used solely for our internal purposes. In the future, we may revise this stance and engage trusted third-party service providers or partners to help improve our offerings. Should that occur, we will update this Policy to reflect the change.
6. International Data Transfers
As a globally oriented creative agency, we may process data in multiple countries. Where information is transferred or accessed outside the user’s country of origin, we implement reasonable safeguards to protect personal information. We strive to maintain measures that uphold privacy standards no matter where data is processed.
7. Your Rights and Choices
If you would like to access, correct, or request deletion of your personal data, you may do so by contacting us at the email address provided below. We will review and respond to all legitimate requests within a reasonable timeframe.
8. Security Measures
We employ industry-standard security measures to protect your personal information, including SSL encryption for data transmission and secure storage practices. While no online platform can guarantee absolute security, we continually assess our procedures and technologies to mitigate risks and ensure the integrity of your data.
9. Compliance and Legal Considerations
We currently follow our own guidelines and professional judgment in managing personal data. While we do not claim direct adherence to specific global data protection laws or frameworks at this time, we strive to uphold responsible data handling practices that align with general user expectations worldwide. As our operations grow, we may revise our approach and consider adopting more formal compliance measures.
10. Updates to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, technologies, or legal requirements. We encourage you to review the Policy periodically to stay informed. Your continued use of our Site after any updates indicates your acceptance of the changes.
11. Contact Us
If you have any privacy-related inquiries or concerns, please reach out to us via email at:
Email: info@osiflow.com
We will do our best to address your questions and resolve any issues promptly and transparently.